Do people shake hands any more? What are the new policies for vacation? When people come to the office for work where do they sit or stand? Should some employees receive hazard pay? (IBM is considering this, as is UHG)Įric reinforced that the NBA sees the players as role models for fans and society. Not only do these HR leaders understand this priority, but it manifests itself in subtle ways. There is overwhelming agreement that the human, health, and safety issues are #1. And everyone is fine with this.īy the way, we are launching a whole initiative in the Josh Bersin Academy to help you with this (soon).Ģ/ Personal Safety and Health Is Paramount Many people now take meetings in the evenings, for example, because they’re tutoring or caring for kids during the day. Simon noted that courses on “How to use Microsoft Teams” quickly became the #1 most used materials in Novartis, then quickly followed by “Time Management: Working From Home.” Every CHRO mentioned that the problem of making time at home (with children, family members, and pets competing for attention) was a huge issue.īryan from Nextdoor noted that people have learned to adjust their work-hours based on home conditions. They had to develop policies for employees to work in affected locations and still come back to work safe. Rich from UHG and Tripti from Novartis noted that many of their physicians and nurse employees want to volunteer. While this crisis resulted in postponing the season, it also provided a platform for players to engage fans, consider the future of the NBA telecast for fans around the world and in the meantime whether the NBA could be offering the virtual game, while we wait for the live game to return. (I want to thank our co-sponsor HR Executive and you can read their recap here.)ĭiane Gherson from IBM told us that today 95% of IBM’s workers are remote, and every other company essentially said the same.Įric shared that the NBA’s “remote work” situation is creating a new normal. Every company agreed that the rapid changes taking place will be long-lasting for years to come. The COVID-19 crisis is not only disruptive to every company, but it has created a “ Big Reset” as I describe it.
The overall theme was clear: there is no going back.
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